Privacy Policy of Kalba Akis Mokyklos

Kalba Akis Mokyklos, an education technology company, is committed to protecting the privacy of our users. This Privacy Policy details how we collect, use, and protect your personal information when you use our online school platform for learning languages or digital skills, including our course catalog, instructor profiles, and testimonials.

Information We Collect

We collect various types of information to provide and improve our services to you.

• Information You Provide Directly: This includes personal data such as your name, email address, postal address, phone number, payment information (processed securely by third-party payment processors), demographic information, and any other information you provide when you register for an account, enroll in a course, participate in community forums, or contact student support services. For educational purposes, this may also include your responses to assignments, quizzes, and exams, and progress tracking data.
• Information Collected Automatically: When you use our online platform, we automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, access dates and times, and interactions with website features. We use cookies and similar tracking technologies to collect this information.
• Information from Third Parties: We may receive information about you from third-party partners, such as educational institutions or corporate clients, if you access our services through their platforms or programs.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our online language learning, digital skills, and vocational training services, including access to course materials, interactive exercises, and virtual classrooms.
• To process your registrations, enrollments, and payments for courses and certification programs.
• To personalize your learning experience, track your progress, and provide tailored content and recommendations.
• To facilitate instructor-led live classes, blended learning solutions, and community forums.
• To communicate with you, including sending important service-related notices, updates, course reminders, and support messages.
• To provide student support services and respond to your inquiries.
• To improve and optimize our online platform, course offerings, and user experience based on usage patterns and feedback.
• To conduct research and analysis to understand our user base and service effectiveness.
• To ensure the security and integrity of our online platform and to prevent fraudulent or illegal activities.
• To comply with legal obligations and enforce our terms and conditions.

Legal Basis for Processing Personal Data (GDPR)

For users in the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it. We may process your personal data because:

• You have given us explicit consent to do so.
• The processing is necessary for the performance of a contract with you (e.g., providing a course you enrolled in).
• The processing is necessary for compliance with a legal obligation to which Kalba Akis Mokyklos is subject.
• The processing is in our legitimate interests and not overridden by your rights and freedoms.
• The processing is for the performance of a task carried out in the public interest.

Sharing Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With Service Providers: We work with trusted third-party service providers who assist us in operating our online platform, providing specific services (e.g., payment processing, hosting, analytics, customer support), and conducting our business. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• With Instructors: If you enroll in a course, relevant personal data (e.g., your name, course progress, performance) may be shared with the instructors to facilitate the educational process and provide personalized feedback.
• For Corporate and Institutional Clients: If you are accessing our services through a corporate or institutional account, your progress and performance data may be shared with your organization.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered in this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When establishing the appropriate retention period for personal data, we consider its quantity, nature, and sensitivity, the potential risk of harm from unauthorized use or disclosure, the processing purposes, whether these purposes can be achieved by other means, and applicable legal requirements.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. These rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Kalba Akis Mokyklos relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Third-Party Websites

Our online platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, your data, or need to exercise one of your rights, please contact us:

• Kalba Akis Mokyklos
• 1290 Pilies gatvė, Floor 3
• Vilnius, Vilniaus apskritis, LT-01121
• Lithuania